- Different here
- Three Eastside blocks where most families have rented from the same out-of-area owners for decades, and where many households speak Spanish or Haitian Creole at home.
- Barriers
- Eviction notices arrive only in English with legal wording, the court gives days rather than weeks to respond, and the closest courthouse is two bus transfers away. Source: County court notice forms and calendar rules, read October 2026; bus route map (fictional).
- Trust pathways
- Renters first call a tenant leader or a church translator, not an agency. Word moves through the phone tree and Sunday announcements.
- Knowledge 1
- People do not open a court envelope until someone they trust tells them it is safe to read. Tenant leaders; Leader meetings over six years of clinics; Observed by us; Cleared to share, naming the group.
- Knowledge 2
- Families arrive at court on time when a neighbor rides with them. Clinic participants; Two report-back nights, tallied by hand; Told to us (self-report); Cleared to share, without naming anyone.
- Knowledge 3
- One landlord delays repairs after any tenant attends a clinic. Two tenants; Private conversation at a clinic; Told to us (self-report); Not cleared to share.